VMware Tanzu Observability by Wavefront Onboarding Guide

 

Contents

Logging in for the First Time

How to Ingest Data Into TO

How to Use Out-of-the-Box Dashboards 

How to Setup and Use Out-of-the-Box Alerts

Frequently Asked Questions 


Note:
You’ll see VMware Tanzu Observability by Wavefront referred to and abbreviated as: TO, TObs, Wavefront, etc. To be clear all refer to VMware Tanzu Observability by Wavefront. Every effort has been made to update this document to only use the TO designation, screenshots and quotes notwithstanding. 

 

 

Logging in for the First Time 

  1.  You should have received an invitation email with a link to activate your TO account. The email subject will include "You have been invited by <email> to Wavefront!" 
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  2. After you’ve setup your account you can access your TO environment via <cluster>.wavefront.com.

    You can find your cluster name from the link in the invitation email. 

  3. OPTIONAL: If you have Single Sign-On (SSO) configured: 
    • Once you enter your email address in your cluster’s login page the password field will disappear.  
    • Click Next. You’ll be redirected to your SSO identity provider. 
    • Continue the necessary authentication steps at your SSO identity provider.  
    • Once you’ve authenticated, you'll be redirected and logged into the TO user interface. 

 

 

How to Ingest Data Into TO 

Note:

For TKG/Kubernetes, see the quick start guide here. 

For TAS, see the quick start guide here. 

Otherwise, continue below.

 

  1. After you’ve logged into your TO environment, click on Integrations in the menu bar
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  2. Each of the Integration tiles listed here has a Setup tab that provides step-by-step instructions on ingesting data. Each Integration also includes a set of dashboards that will populate with data once you complete the setup instructions. See the How to Use Out-of-the-Box Dashboards section for more information. 

  3. Let’s walk through setting up the AWS integration. Click on the Amazon Web Services tile in the Featured section 
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  4. Click on the Setup tab and then, the Add Integration button 
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  5. Enter in a name for this integration setup. This can be any name but it’s helpful to choose something that helps identify which AWS environment you want to configure. Then, follow the instructions on the right side to create a Role ARN and fill it in the specified field. 
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  6. Click Register 

  7. You should now be able to see your setup listed in the Setup tab of the integration tile. It will look something like this 
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  8. Once you see the green checkmarks next to METRICS and CONTENT at the top, AWS data is successfully being ingested into TO. See the How to Use Out-of-the-Box Dashboards section below to learn how to explore the available dashboards for AWS data. 
     

Interested in learning more? 

 

 

How to Use Out-of-the-Box Dashboards 

  1. Navigate to the Integrations page and click on the integration of interest.
    Note: A configured integration will have a green checkmark on it
     
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  2. After clicking on the tile, click on the Dashboards tab. You should see one or more dashboards listed. Open the dashboard of interest. Here’s an example from the AWS Integration (follow the instructions in the How to Ingest Data into TO section above to learn more about ingesting AWS data):  
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  3. This 90-second video provides a great overview of how to interact with a dashboard 

 

Interested in learning more? 

 

 

How to Setup and Use Out-of-the-Box Alerts 

 

  1. Navigate to the Integrations page and click on the integration of interest.
    Note: A configured integration will have a green checkmark on it 
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  2. After opening the tile, click on the Alerts tab.
    Note: Not all Integrations come with out-of-the-box alerts. Here is an example from the AWS Integration: 
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  3. Click on “Install All”

  4. Once the alerts are installed, you’ll notice that there is now an “edit” link next to each alert. There will also now be an “Uninstall All” button. 
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  5. Click on “edit” for the alert of interest 

  6. The only configurable aspects of an out-of-the-box alert are tags and recipients. We can ignore tags for now. Scroll to the Recipients section 
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  7. For the lowest severity level that you want notifications for, click on the + icon and type in your email. Hit enter on your keyboard 
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  8. Click Save in the upper right.

  9. When an alert fires, the notification will include a link to the Alert Viewer, which will allow you to investigate the alert. This short video provides a great overview of how to use the Alert Viewer. 
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Interested in learning more? 

 

 

 

Frequently Asked Questions 

How do I manage my account (permissions, preferences, etc)? 

How do I add other users? 

How do I set up single sign-on (SSO)? 

How do I track my usage? 

Why did my alert fire? 

How do I contact support? 

See this page for more information about Support.  

  1. To open a support ticket, click on the Gear Icon in the upper right of the TO UI and select Support 
    Note: You will also be able to access the Knowledge Base articles through this link
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  2. Click “Submit a ticket” in the upper right 
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  3. Fill in the fields with information about your request and click Submit. Reserve the “Urgent” Priority level for production system down issues. 
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How do I access more in-depth training? 

 If you’re interested in learning more about how to use TO, you can access the self-paced Fundamentals Training Course through the Knowledge Base: 

  1. Within the TO UI, click the Gear Icon in the upper right and select Support 
    Note: You will also be able to access the Knowledge Base articles through this link
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  2. Locate the Onboarding section and click on "[Video] Tanzu Observability Fundamentals Training Course" 
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Reference Links

TO Documentation

Learning More About the Query Language

More details about the AWS integration 

Overview of Integrations 

Data Ingestion Overview

Detailed overview of how to interact with dashboards 

How to create and customized dashboards 

How to create and customize charts 

Detailed overview of alerts, the Alert Browser, and the Alert Viewer 

How to create your own alerts 

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