VMware Global Services Technical Support provides support for Tanzu Observability. This KB article will cover information about Logs feature support guidelines.
A valid up to date contract is required to engage with our technical support teams.
Getting Support from our Team
With 2022-42.x release, we launch the Initial Availability of our Logs (Beta) feature, If the logs feature is enabled on your account, you can engage VMware Global Services Technical Support for issues, inquiries, related to this feature as you would do with regular issues.
You can refer to this KB for additional information about opening a ticket How to Engage Technical Support.
How to Request Access to Initial Availability of Logs (Beta) feature?
If you’d like to participate, contact your Tanzu Observability account representative or technical support.
Note: This is a free 30-day trial.